Reference

Read Before You Open Your Account

These terms set out the rules for using apekslot — your account, how deposits and withdrawals work through DANA, OVO, and GoPay, and what we expect from each other. Access depends on local law and is available where your region permits.

Account rulesDANA, OVO, GoPay paymentsWithdrawal processAccount securityEligibility by region
apekslot Read Before You Open Your Account
CONTACT SUPPORT

Reach Us About Your Terms Questions

Live Chat Open the live chat window from your account dashboard. Our Indonesia support team handles terms and account access questions around the clock.
Email Support Send a written query to our support address if you need a terms clause explained or want a record of the response. We reply as fast as we can.
Account Help Centre The help centre inside your account covers the most common terms questions — account ownership, DANA and OVO withdrawal rules, and eligibility conditions.
ACCOUNT STANDARDS

How We Handle Your Account and Data

Account security and fair handling sit at the centre of how these terms are written. We do not share your personal data with third parties outside what is required to process your DANA, OVO, or GoPay transactions. Your account details — name, registered wallet, login history — are retained while your account is active and for the period required after closure. You can request a summary of the data we hold on your account by contacting support through live chat or email.

Data Retention We keep your account data for as long as your account is open and for the legally required period after closure. You can ask for a data summary at any time via live chat.
Cookie Use We use cookies to keep your session active and to remember your preferred payment method — DANA, OVO, or GoPay — so you do not re-enter details every visit.
Account Security Every login is protected by OTP verification sent to your registered mobile number. If you notice unusual activity, lock your account from settings and contact us immediately.
Requesting Changes To update your registered name, wallet, or contact details, send a request through live chat with your account verification. Changes take effect after our team confirms the update.

Common Questions About These Terms

These are the questions we get most often about how the terms work in practice — from account rules to how payment conditions apply when you use DANA, OVO, or GoPay.

No. These terms allow one account per person. Duplicate accounts are closed when detected, and any balance held across them may be forfeited under the account violation clause.

The core account terms stay the same. Each e-wallet has its own transaction conditions — minimum amounts, confirmation steps — shown at the cashier when you select your wallet.

We flag updates on the site. If you continue using your account after the effective date of a change, that counts as acceptance. You can contact support before accepting if you have questions.

Contact us via live chat or email and ask for a data summary. Our support team will confirm your identity and send a summary of the account data we hold within a reasonable time.

Yes. Access depends on local law and is available only where your region permits. Players in Depok and Denpasar should check whether online gaming access is permitted under local regulations before opening an account.

Raise it with our support team first — live chat is the fastest path. If the issue is not resolved there, you can escalate by email and we will review the application of the relevant term.